Frequently Asked Questions
Everything you need to know about your Swiss Military gear.
What materials are used in Swiss Military products?
We use premium-grade materials including 316L stainless steel for watches, high-denier ballistic nylon for luggage, and genuine leather for accessories to ensure durability and precision.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a unique tracking ID and a link to our courier partner's portal to monitor your delivery status in real-time.
What is the return policy for fashion and lifestyle items?
We offer a 7-day hassle-free return policy for unused products in their original packaging with all tags intact. Please note that certain personal care items may be excluded for hygiene reasons.
Do Swiss Military watches come with a warranty?
Yes, all Swiss Military watches come with a standard 2-year international warranty covering manufacturing defects and movement issues from the date of purchase.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I care for my Swiss Military luggage?
To maintain your luggage, wipe the exterior with a damp cloth and mild soap. Avoid using harsh chemicals and ensure the bag is completely dry before storing it in a cool, dry place.